Government Files is The Canada Report’s public-records analysis series examining government documents obtained through Canada’s Access to Information (ATI) and provincial Freedom of Information (FOI) laws. These transparency laws allow members of the public to request internal government records from federal and provincial institutions. This article reviews documents released through those processes and summarizes what the records contain and what they show. While we strive for accuracy, this article represents an analysis and interpretation of the source material. For complete accuracy and full context, readers should review the original documents, which are available in full below.
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On June 12, 2025, the federal Minister of Employment and Social Development directed Canada Post workers to vote on their employer's final contract offers, invoking rarely-used powers under section 108.1 of the Canada Labour Code. Newly released documents reveal the detailed arguments Canada Post made to secure this ministerial intervention, painting a picture of negotiations the Crown corporation characterized as hopelessly deadlocked despite 18 months of bargaining and the recommendations of a federal inquiry commission.
The records, obtained through an Access to Information request to Employment and Social Development Canada, include Canada Post CEO Doug Ettinger's formal request to Minister Patty Hajdu, the ministerial order itself, and correspondence outlining the government's decision-making process.
Canada Post's Case for Intervention
In his May 30, 2025 letter to Minister Hajdu, Ettinger argued that despite extensive negotiations, the Canadian Union of Postal Workers (CUPW) had adopted a negotiating position "entirely at odds" with the findings and recommendations of the Industrial Inquiry Commission report released two weeks earlier. More provocatively, he claimed CUPW appeared intent on "moving backwards from earlier progress in negotiations" and was doing so "in the face of public calls by Canada Post employees for an opportunity to vote on Canada Post's offers."
The Crown corporation's letter detailed significant financial impacts from the labour disruption. According to Canada Post's figures, the 32-day strike in late 2024 cost small businesses over $1 billion in lost revenue and contributed a net negative impact of $208 million toward the corporation's $841 million pre-tax loss for 2024. Revenue fell "much more than costs during the 32-day strike period," the letter stated.
When the strike resumed in May 2025, Canada Post estimated daily revenue losses of roughly $6.5 million, with the potential to increase with further delays or strike activity. The corporation noted that by the Monday following the strike resumption, two-thirds of its parcel business had shifted to competitors. The uncertainty, Ettinger wrote, meant customers had either moved their business elsewhere or were "simply avoiding Canada Post."
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The Timeline Leading to the Forced Vote
The documents reveal a complex 19-month bargaining process marked by multiple failed mediation attempts, a suspended strike, and a federal inquiry. The collective agreements for both bargaining units—the Rural and Suburban Mail Carriers and the Urban Postal Operations workers—expired in late 2023 and early 2024. Negotiations began in November 2023.
This analysis of Canada Post's contract negotiations is part of our ongoing series, which aims to shed light on government transparency and accountability, as discussed in Introducing Government Files: Inside Canada's Public Records. By examining these documents, we hope to provide readers with a clearer understanding of the implications of such negotiations.
Despite working with the Federal Mediation and Conciliation Service and attempting "different bargaining methods, both traditional and novel, even testing some issues through an integrative process," the parties remained unable to reach tentative agreements, according to the ministerial order. This impasse persisted even after the completion of the Industrial Inquiry Commission and the release of Commissioner Kaplan's report on May 15, 2025.
On October 25, 2024, union members voted 95.5 percent and 95.8 percent in favour of a strike mandate. The strike began November 15, 2024. On December 13, 2024, then-Minister of Labour directed the Canada Industrial Relations Board to assess the likelihood of the parties reaching agreements by December 31, and to order an extension of collective agreements and resumption of operations until May 22, 2025 if negotiations appeared unlikely to succeed.
The CIRB determined on December 15, 2024 that the parties were indeed unlikely to reach an agreement and ordered operations to resume on December 17, 2024. The same day, Minister Hajdu appointed the Industrial Inquiry Commission to examine the issues and provide recommendations.
After the IIC reported its findings in May 2025, negotiations resumed on April 30 with federal mediation assistance. On May 19, CUPW served notice to continue the strike that had been suspended since December. An overtime ban began May 23. Canada Post tabled its final offers on May 28, and two days later requested the ministerial intervention.
The Union's Rejected Proposal
The documents show that on May 31, 2025—one day after Canada Post's request for a forced vote—CUPW proposed submitting all outstanding issues to binding arbitration. This proposal was rejected the following day by the employer.
The ministerial order acknowledges this development but notes that Minister Hajdu met separately with both parties on May 30 and again on June 4 "to encourage them to review and modify their positions to make a deal possible." On June 4, CUPW provided its input on the employer's request to order a vote.
The Public Interest Test
To direct a vote under section 108.1, the Minister must determine it is in the public interest for employees to have the opportunity to accept or reject the employer's last offers. The ministerial order reveals the factors Minister Hajdu weighed in making this determination.
The Minister acknowledged she must consider the impact on employees' rights under section 2(d) of the Canadian Charter of Rights and Freedoms (freedom of association) and proportionally balance this right with the objective of section 108.1. She noted the government's strong commitment to free collective bargaining and the right to strike.
However, the Minister also considered several factors favouring the vote: the parties had more than one and a half years and over 200 meetings with federal mediation assistance; offers presented during bargaining had never been tested with union membership; the work stoppage's impact on rural Canadians, businesses, seniors, and people with disabilities who have limited access to alternatives; and the broader public interest including affected third parties.
The ministerial order states: "I am concerned about the impacts this overtime ban is having on rural Canadians and businesses, seniors, and people with a disability as these groups have limited access to alternatives."
What's Not in the Documents
Notably absent from the released records are the actual terms of Canada Post's final offers that workers were being asked to vote on. While the documents reference that the offers "reflect these recommendations entirely" in relation to the IIC report, the specific wage increases, benefit changes, or working condition modifications are not detailed.
Also missing are any communications between Canada Post executives and external consultants, strategic advisers, or communications firms that the ATI request specifically sought. The original request asked for communications with firms such as Deloitte, McKinsey, Navigator, Edelman, Accenture, KPMG, or PwC regarding labour negotiations, executive compensation, privatisation plans, and other strategic matters. Either no such records exist, or they were withheld or not yet processed as part of this release.
The documents also do not include CUPW's detailed response to Canada Post's request for the forced vote, though they confirm the union provided input on June 4, 2025.
Historical Context
The ministerial order notes that Canada Post and CUPW "have a history of fractious bargaining and work stoppages, with the latter going on strike in 2018, 2011, and 1997." This historical pattern appears to have influenced the government's assessment of the likelihood of the parties reaching agreement without intervention.
The document also references a September 12, 2024 agreement between the parties on "maintenance of activities" to ensure delivery of certain social assistance cheques and the movement of live animals in the event of a strike or lockout—an acknowledgment of the essential nature of some postal services.
The Vote Itself
Under the ministerial order's terms and conditions, Canada Post and CUPW were required to cooperate with the Canada Industrial Relations Board to establish the list of eligible voters, determine the content of the final offers, and make that information available to eligible voters. The CIRB was designated to conduct the votes.
Upon completion, the results—including the number of ballots cast for and against the offers and the number of spoiled ballots—were to be communicated by the CIRB to Canada Post, CUPW, the Minister of Labour, and the Director General of the Federal Mediation and Conciliation Service without delay.
The documents do not reveal the outcome of these votes or whether they have yet taken place, as the ministerial order only specified they should occur "as soon as possible."
Implications
This forced vote mechanism represents a significant federal intervention in the collective bargaining process. While section 108.1 of the Canada Labour Code has existed for years, its use remains controversial as it effectively compels workers to either accept their employer's final position or continue striking without the possibility of further negotiated improvements.
The documents reveal how Canada Post strategically framed its case for intervention around three main arguments: financial harm to the corporation and small businesses, claims that the union was retreating from earlier progress, and assertions that workers themselves wanted the opportunity to vote. The emphasis on impacts to rural Canadians, seniors, and people with disabilities appears designed to meet the "public interest" threshold required for ministerial intervention.
The rejection of CUPW's proposal for binding arbitration—which could have resolved all outstanding issues without a vote—suggests Canada Post preferred the forced vote mechanism, perhaps calculating that economic pressure from the renewed strike would lead workers to accept the final offers even if they fell short of the union's demands.
For postal workers, the forced vote placed them in a difficult position: accept an offer they and their union had rejected through collective bargaining, or continue striking with the knowledge that no further negotiations would improve the employer's position. This dynamic raises questions about whether such votes truly reflect worker preferences or instead channel economic pressure into a binary choice at a moment of maximum leverage for the employer.
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Support Government FilesAll information referenced is from Employment and Social Development Canada, request number A-2025-00787, obtained through Access to Information requests. The records contain correspondence regarding the ministerial order directing Canada Post workers to vote on their employer's final contract offers in June 2025.